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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs) and change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Looking for more help with your QIP? Review our guidance materials on the QIP Guidance page, or check out the QIP Support and Training page to access webinars, help sessions, videos, and more.

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Potentially avoidable emergency department visits

Avoidable emergency department visits can cause clinical risk, stress, and anxiety for older, more vulnerable patients. Overcrowding and surging costs of hospital EDs have long been a concern in Ontario's health care system, and there is a need to address this issue from all angles.

Click here to visit Health Quality Ontario's Indicator Library to view how to measure potentially avoidable emergency department visits.

Key resource

Change Ideas

  • Support early recognition of residents at risk for emergency department visits
    Process measure: Percent of patients who are assessed for risk of emergency department visits upon a change in health status
  • Provide preventive care and early treatment for common conditions leading to potentially avoidable ED visits
    Sources of Potentially Avoidable Emergency Department Visits by the Canadian Institute for Health Information
  • Provide more tests and treatments in house
  • Educate residents and families about the benefits of and approaches to preventing emergency department visits
    Process measure: Percent of residents and families who have received education about the benefits of and approaches to preventing ED visits
  • Maximize use of clinical supports such as nurse-led outreach teams at local hospitals (NLOTs), Nurse Practitioners Supporting Teams Averting Transfers (NP-STAT), and attending nurse practitioners to receive education, training, and clinical guidance on early recognition and treatment

Potentially avoidable emergency department visits

Avoidable emergency department visits can cause clinical risk, stress, and anxiety for older, more vulnerable patients. Overcrowding and surging costs of hospital EDs have long been a concern in Ontario's health care system, and there is a need to address this issue from all angles.

Click here to visit Health Quality Ontario's Indicator Library to view how to measure potentially avoidable emergency department visits.

Key resource

Change Ideas

  • Support early recognition of residents at risk for emergency department visits
    Process measure: Percent of patients who are assessed for risk of emergency department visits upon a change in health status
  • Provide preventive care and early treatment for common conditions leading to potentially avoidable ED visits
    Sources of Potentially Avoidable Emergency Department Visits by the Canadian Institute for Health Information
  • Provide more tests and treatments in house
  • Educate residents and families about the benefits of and approaches to preventing emergency department visits
    Process measure: Percent of residents and families who have received education about the benefits of and approaches to preventing ED visits
  • Maximize use of clinical supports such as nurse-led outreach teams at local hospitals (NLOTs), Nurse Practitioners Supporting Teams Averting Transfers (NP-STAT), and attending nurse practitioners to receive education, training, and clinical guidance on early recognition and treatment