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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs), and evidence-based change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Click here to learn more about QIPs.

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Number of inpatients receiving care in unconventional spaces or ER stretchers

This indicator measures the number of inpatients in unconventional spaces (including hallways and auditoriums) and ER stretchers.

This is a new indicator, with data collected and self-reported by hospitals. There are not yet benchmarks or known provincial averages for performance on this indicator.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure the number of inpatients receiving care in unconventional spaces.

Change Ideas

Optimize patient flow throughout the hospital

Reduce avoidable hospital readmissions to increase bed availability

  • Emphasize education and resources for patients and families with unplanned admission
    Process measure: Percent of patients in the unplanned admission group that received education and resources prior to discharge
    Process measure: Percent of patients who responded positively to the question: "Did you receive enough information from hospital staff about what to do if you are worried about your condition or treatment after you left the hospital?"
    Patient-oriented discharge summaries by University Health Network OpenLab
  • Follow the Health Links approach to care for patients with complex care needs
    Process measure: Number of individuals living with multiple chronic conditions and/or complex needs with a new, first coordinated care plan developed through the Health Links approach to care in the sub-region
    Review Health Quality Ontario's Health Links resources, including the Transitions between Hospital and Home Innovative Practices Guide
  • Send discharge summaries to primary care providers within 48 h
    Process measure: Percentage of discharge summaries that are successfully received by primary care provider
    eNotifications in OntarioMD's Health Reports Manager

Number of inpatients receiving care in unconventional spaces or ER stretchers

This indicator measures the number of inpatients in unconventional spaces (including hallways and auditoriums) and ER stretchers.

This is a new indicator, with data collected and self-reported by hospitals. There are not yet benchmarks or known provincial averages for performance on this indicator.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure the number of inpatients receiving care in unconventional spaces.

Change Ideas

Optimize patient flow throughout the hospital

Reduce avoidable hospital readmissions to increase bed availability

  • Emphasize education and resources for patients and families with unplanned admission
    Process measure: Percent of patients in the unplanned admission group that received education and resources prior to discharge
    Process measure: Percent of patients who responded positively to the question: "Did you receive enough information from hospital staff about what to do if you are worried about your condition or treatment after you left the hospital?"
    Patient-oriented discharge summaries by University Health Network OpenLab
  • Follow the Health Links approach to care for patients with complex care needs
    Process measure: Number of individuals living with multiple chronic conditions and/or complex needs with a new, first coordinated care plan developed through the Health Links approach to care in the sub-region
    Review Health Quality Ontario's Health Links resources, including the Transitions between Hospital and Home Innovative Practices Guide
  • Send discharge summaries to primary care providers within 48 h
    Process measure: Percentage of discharge summaries that are successfully received by primary care provider
    eNotifications in OntarioMD's Health Reports Manager