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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs), and evidence-based change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Click here to learn more about QIPs.

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Patient experience: Did you receive enough information when you left the hospital?

Ineffective discharge planning without sufficient information and lack of coordination of care can lead to decreased patient satisfaction, adverse events (AEs) and a higher number of hospital readmissions due to complications.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure if patients feel they received enough information when they were discharged from the hospital.


Key resources

Change Ideas

Combine verbal instructions with other modes of communication (e.g., written, visual)


Educate staff about appropriate discharge practices and how to verify that their patients are leaving the hospital with enough information

Patient experience: Did you receive enough information when you left the hospital?

Ineffective discharge planning without sufficient information and lack of coordination of care can lead to decreased patient satisfaction, adverse events (AEs) and a higher number of hospital readmissions due to complications.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure if patients feel they received enough information when they were discharged from the hospital.


Key resources

Change Ideas

Combine verbal instructions with other modes of communication (e.g., written, visual)


Educate staff about appropriate discharge practices and how to verify that their patients are leaving the hospital with enough information