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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs) and change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Looking for more help with your QIP? Review our guidance materials on the QIP Guidance page, or check out the QIP Support and Training page to access webinars, help sessions, videos, and more.

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Patient involvement in decisions about care

Patient involvement in decisions about care is one aspect of patient engagement and experience. The evidence tells us that supporting patients to be actively involved in their own care, treatment decisions, and support can improve outcomes and experiences, and potentially yield efficiency savings for the system.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure patient involvement in decisions about care.

Change Ideas

Provide education to patients and their caregivers

  • Use techniques such as "Teach-Back" to ensure patients and caregivers can recall and restate their care instructions in their own words
    Process measure: Percent of patient interactions using Teach Back after receiving instructions
    Always Use Teach-back! Training Toolkit

Support patients and caregivers with decision-making

Patient involvement in decisions about care

Patient involvement in decisions about care is one aspect of patient engagement and experience. The evidence tells us that supporting patients to be actively involved in their own care, treatment decisions, and support can improve outcomes and experiences, and potentially yield efficiency savings for the system.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure patient involvement in decisions about care.

Change Ideas

Provide education to patients and their caregivers

  • Use techniques such as "Teach-Back" to ensure patients and caregivers can recall and restate their care instructions in their own words
    Process measure: Percent of patient interactions using Teach Back after receiving instructions
    Always Use Teach-back! Training Toolkit

Support patients and caregivers with decision-making