This IDEAS team from Ross Memorial Hospital focused on ensuring all elective hip and knee replacements patients attend the out-patient physiotherapy clinic at RMH.
Due to the change in service from home to group therapy, the emphasis will focus on patient satisfaction.
Their aim statement was Ross Memorial Hospital’s outpatient physiotherapy clinic will achieve and maintain an 80% satisfaction rate among its elective hip and knee replacement patients by September 1st, 2018.
Evaluations will be paper based and handed out on the last physio visit.