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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs), and evidence-based change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Click here to learn more about QIPs.

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Timely access to a primary care provider

Timely access to primary care is about getting supply and demand in equilibrium in order to supply timely, patient-centred care.

This indicator is measured through a patient survey question, and therefore measures patient perception of timely access to a primary care provider.

Click here to visit Health Quality Ontario's Indicator Library to view how to measure timely access to a primary care provider.

Key resources

Change Ideas

Implement key approaches outlined in the Advanced Access and Efficiency Workbook for Primary Care


Improve patient awareness of appointment availability

  • Create a communications plan to ensure patients are aware that same day-next day appointments are available

Timely access to a primary care provider

Timely access to primary care is about getting supply and demand in equilibrium in order to supply timely, patient-centred care.

This indicator is measured through a patient survey question, and therefore measures patient perception of timely access to a primary care provider.

Click here to visit Health Quality Ontario's Indicator Library to view how to measure timely access to a primary care provider.

Key resources

Change Ideas

Implement key approaches outlined in the Advanced Access and Efficiency Workbook for Primary Care


Improve patient awareness of appointment availability

  • Create a communications plan to ensure patients are aware that same day-next day appointments are available