On March 18th, 2020, the McMaster Health Forum and RISE hosted an online citizen panel to explore the views and experiences of 15 patients, family and caregiver advisors, 12 of which have been actively engaged as patient advisors during the development of Ontario Health Teams (OHTs) and three of which expressed an interest in contributing to the development of OHTs. This panel was a first step in producing advice to the ministry and OHTs about engaging patients, families and caregivers, and explored the challenges in meaningfully engaging patients, families and caregivers in the work of all OHTs. The panel was the first step in beginning the online collaborative for patient and caregiver engagement within the OHT Collaboratives Forum.