The Mississauga Halton LHIN supports the No Wrong Door initiative which is based on eight core principles supported by all Addictions and Mental Health Agencies in the MHLHIN. CMHA Halton Region Branch offers a Peer Support Program as part of No Wrong Door.
The program has a high no show rate for scheduled appointments which is potentially affecting client outcomes.
The aim of this IDEAS project was to reduce the “did not attend” rate at the Peer Program at CMHA-Halton by 30% from baseline, by March 31, 2018