There are clients who visit St. Michael’s Hosp. Emergency Department (ED) multiple times for non-emergent mental health and/or substance use concerns. There is an opportunity to intervene and connect these clients to rapid community supports.
This IDEAS team had the following aim;
By September 30th, 2019 we will reduce the number of visits to St. Michaels ED for non-emergent mental health and substance use concerns by 10% for at least 10 individuals who have presented multiple times at the ED for these reasons.