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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs) and change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

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Percentage of clients actively receiving mental health care from a traditional program

Indigenous people and communities have a wholistic view of mental health and wellness. For Indigenous Peoples, health and wellness is a state of balance with self, family, community, and the land. Traditional healing practices use wholistic approaches that focus on connection with family, community, spirituality, and nature. Traditional healing may include ceremonies, songs, stories, dances, and prayers; traditional medicines; healing circles; talking circles; and connections to Elders, Traditional Healers, Traditional Knowledge Keepers, Medicine People, and other helpers.

This indicator was included as a result of work done in partnership with the Indigenous Primary Health Care Council (IPHCC), but all models of primary care are encouraged to participate, where applicable.

Key resources

Change Ideas

Identify and connect adult patients to Indigenous mental health and wellness supports

  • The Hope for Wellness Helpline provides mental health counselling to address a range of issues, including mental health concerns, anxiety, and coping, and is available to all Indigenous people by telephone and online chat 24/7
  • Aboriginal Health Access Centres (AHACs) provide different types of health and social support services to First Nations, Métis, and Inuit communities. They provide care both on- and off-reserve, in cities, and in rural and northern communities. Services include mental health counselling, traditional healing and addiction programs, and youth empowerment. Patients do not need a referral, and there are no fees
  • Community health centres (CHCs) and nursing stations provide care in different communities. Anishnawbe Health Toronto and Misiway Milopemahtesewin in Timmins are CHCs that serve the Indigenous community exclusively. Many other CHCs in Ontario serve both Indigenous and non-Indigenous communities. Nursing stations provide health services on reserves, but often have fewer services than CHCs in cities. Connect with the health centre in your community
  • The Ontario Federation of Indigenous Friendship Centres (OFIFC) provides 28 Friendship Centres in towns and cities across Ontario that offer various health and social services
  • Métis Nation of Ontario’s mental health services include screening and assessment, intake, early intervention, referrals, case management, and aftercare (post-treatment) support using contemporary and traditional therapeutic interventions, such as healing circles and individual or group counselling. Mental wellness promotion and peer support are also available
  • The Ontario Native Women’s Association offers a variety of programs for Indigenous girls and women and their families in Ontario

Connect Indigenous children and youth with mental health and wellness services for young people of First Nations, Métis, and Inuit communities

  • OFIFC provides 28 Friendship Centres in towns and cities across Ontario that offer various health and social services. Examples of their services include:
      • The Children’s Mental Health Project, which has programs at 5 Friendship Centres in Ontario for children aged 7–15 years and their families
      • The Children Who Witness Violence Program for children aged 7–14 years

Know where to find Indigenous mental health services

The following directories are available to connect patients to Indigenous mental health care in their communities:

Percentage of clients actively receiving mental health care from a traditional program

Indigenous people and communities have a wholistic view of mental health and wellness. For Indigenous Peoples, health and wellness is a state of balance with self, family, community, and the land. Traditional healing practices use wholistic approaches that focus on connection with family, community, spirituality, and nature. Traditional healing may include ceremonies, songs, stories, dances, and prayers; traditional medicines; healing circles; talking circles; and connections to Elders, Traditional Healers, Traditional Knowledge Keepers, Medicine People, and other helpers.

This indicator was included as a result of work done in partnership with the Indigenous Primary Health Care Council (IPHCC), but all models of primary care are encouraged to participate, where applicable.

Key resources

Change Ideas

Identify and connect adult patients to Indigenous mental health and wellness supports

  • The Hope for Wellness Helpline provides mental health counselling to address a range of issues, including mental health concerns, anxiety, and coping, and is available to all Indigenous people by telephone and online chat 24/7
  • Aboriginal Health Access Centres (AHACs) provide different types of health and social support services to First Nations, Métis, and Inuit communities. They provide care both on- and off-reserve, in cities, and in rural and northern communities. Services include mental health counselling, traditional healing and addiction programs, and youth empowerment. Patients do not need a referral, and there are no fees
  • Community health centres (CHCs) and nursing stations provide care in different communities. Anishnawbe Health Toronto and Misiway Milopemahtesewin in Timmins are CHCs that serve the Indigenous community exclusively. Many other CHCs in Ontario serve both Indigenous and non-Indigenous communities. Nursing stations provide health services on reserves, but often have fewer services than CHCs in cities. Connect with the health centre in your community
  • The Ontario Federation of Indigenous Friendship Centres (OFIFC) provides 28 Friendship Centres in towns and cities across Ontario that offer various health and social services
  • Métis Nation of Ontario’s mental health services include screening and assessment, intake, early intervention, referrals, case management, and aftercare (post-treatment) support using contemporary and traditional therapeutic interventions, such as healing circles and individual or group counselling. Mental wellness promotion and peer support are also available
  • The Ontario Native Women’s Association offers a variety of programs for Indigenous girls and women and their families in Ontario

Connect Indigenous children and youth with mental health and wellness services for young people of First Nations, Métis, and Inuit communities

  • OFIFC provides 28 Friendship Centres in towns and cities across Ontario that offer various health and social services. Examples of their services include:
      • The Children’s Mental Health Project, which has programs at 5 Friendship Centres in Ontario for children aged 7–15 years and their families
      • The Children Who Witness Violence Program for children aged 7–14 years

Know where to find Indigenous mental health services

The following directories are available to connect patients to Indigenous mental health care in their communities: