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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs), and evidence-based change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

Click here to learn more about QIPs.

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Percentage of patients satisfied with services

Asking home care patients about their experience with the services they receive is vital to improving quality of care. Patients who have positive experiences often have better health outcomes.

Click here to visit Health Quality Ontario's Indicator Library and learn how to measure the percentage of home care patients who were satisfied with home care services.

Change Ideas

Engage patients/clients and caregivers in the design of services and quality improvement initiatives


Provide clear and simple communication and ensure care instructions are understood


Ensure patients/clients and caregivers are aware of their Bill of Rights


Streamline the patient/client and caregiver complaint process

Percentage of patients satisfied with services

Asking home care patients about their experience with the services they receive is vital to improving quality of care. Patients who have positive experiences often have better health outcomes.

Click here to visit Health Quality Ontario's Indicator Library and learn how to measure the percentage of home care patients who were satisfied with home care services.

Change Ideas

Engage patients/clients and caregivers in the design of services and quality improvement initiatives


Provide clear and simple communication and ensure care instructions are understood


Ensure patients/clients and caregivers are aware of their Bill of Rights


Streamline the patient/client and caregiver complaint process