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Indicators & Change Ideas

Are you looking to improve the issues facing today’s health care system?

 

Explore the quality indicators being tracked by health care organizations in Ontario through Quality Improvement Plans (QIPs) and change ideas to help improve them. Connect with others to share your experiences and ideas of your own.

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Percentage of discharge summaries sent from hospital to community care within 48 hours of discharge

Discharge summaries should be sent to patients’ primary care providers within 48 hours of their discharge to ensure continuity of care and enable follow-up by the primary care provider in a timely manner (typically within seven days). Doing so can improve patient satisfaction and reduce hospital readmissions and patient complications.

A good discharge summary should provide relevant information on the patient’s care while in the hospital and describe the next steps for their care, including plans for follow-up appointments, test results to be returned, and other tests required.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure this indicator.

Change Ideas

Continuity of care and transitions

Percentage of discharge summaries sent from hospital to community care within 48 hours of discharge

Discharge summaries should be sent to patients’ primary care providers within 48 hours of their discharge to ensure continuity of care and enable follow-up by the primary care provider in a timely manner (typically within seven days). Doing so can improve patient satisfaction and reduce hospital readmissions and patient complications.

A good discharge summary should provide relevant information on the patient’s care while in the hospital and describe the next steps for their care, including plans for follow-up appointments, test results to be returned, and other tests required.

Click here to visit Health Quality Ontario’s Indicator Library to view how to measure this indicator.

Change Ideas

Continuity of care and transitions