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Emily Hayes
HHR Regional Knowledge Sharing Hub

Emily Hayesjoined the group HHR Regional Knowledge Sharing Hub

This community of practice is for the Ontario Health regions working on the development and implementation of Health Human Resources (HHR) retention practices and lessons learned in order to improve HHR retention within and across sectors and the health system partners they engage. It also brings together internal HHR champions who can share information, resources and tools. <br/><br/>CoP members will gain access to: <br/>• Retention practices, tools and information from regions across Ontario<br/>• Lessons learned from practice implementors<br/>• Champions and stakeholders with subject matter expertise <br/>• Curated resources <br/><br/>The CoP will be facilitated through: <br/>• This online space to connect members with one another, and to encourage interaction with information, resources, and tools <br/>• Regular touchpoints<br/>• Presentations from topic experts<br/><br/>CoP members will share resources, implementation challenges and strategies, and problem solve together to support HHR retention regionally. <br/><br/>This CoP is supported by the Office of the Chief Clinical Executives Team at Ontario Health who will be working with the membership and external experts to curate content, tools and resources.<br/><br/>The CoP is facilitated by Lindsey Thompson, Lead, Office of the Chief Clinical Executives. Reach out to lindsey.thompson@ontariohealth.ca with any questions you may have. <br/>

3 months ago

Emily Hayes

Emily Hayescreated the topic: Improving transitions in care (Part 2): Understanding the problem through a case study

This post is the second in a series on improving transitions in care through the Quality Improvement Plans (QIPs). Click here to read Part 1. In a recent Quorum post , we shared some key themes in addressing timely and efficient transitions that were …

4 years ago

Emily Hayes

Emily Hayescreated the topic: Improving transitions in care through the QIPs: A case study and guide to resources, Part 1

Transitions between different sectors of the health care system (e.g., from hospital to home) can be stressful for patients and caregivers, who must navigate the system while dealing with health issues. Good transitions in care require effective …

4 years ago

Emily Hayes

Emily Hayescreated the topic: Pressure ulcers: Recent research on risk assessment, early identification, and treatment

Pressure ulcers cause significant cost in terms of both reductions in quality of life and health care spending. We’ve highlighted a few recent research articles on different aspects of pressure ulcer prevention and treatment here. Risk assessment Most …

5 years ago

Emily Hayes

Emily Hayescreated the topic: Going above and beyond to understand ED return visits: Spotlight on Southlake Regional Health Centre

The Emergency Department (ED) Return Visit Quality Program launched in 2016 with the goal to foster a culture of continuous quality improvement in Ontario’s EDs. In this program, participating EDs are provided with data reports that identify return …

5 years ago

Emily Hayes

Emily Hayescreated the topic: Building collaborations around the ED Return Visit Quality Program: Spotlight on CGMH

The Emergency Department (ED) Return Visit Quality Program launched in 2016 with the goal to foster a culture of quality in Ontario’s EDs. In this program, participating EDs are provided with data reports that identify return visits resulting in …

5 years ago

Emily Hayes

Emily Hayescreated the topic: Creating formal roles to lead the ED Return Visit Quality Program: Spotlight on LHSC

The Emergency Department (ED) Return Visit Quality Program launched in 2016 with the goal to foster a culture of quality in Ontario’s EDs. In this program, participating EDs are provided with data reports that identify return visits resulting in …

5 years ago

Emily Hayes

Emily Hayescreated the topic: Engaging patients in supporting safe medication administration at CAMH

Each year, staff at Health Quality Ontario read the Quality Improvement Plans (QIPs) submitted by Ontario hospitals, primary care organizations, long-term care homes, and local health integration networks (which administer home care). We identified some …

6 years ago

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  • Gillian Strudwick@Ivan Yuen We found that CAMH clients wanted to have a choice in the way that they were identified during the medication administration process. There were many reasons for clients wanting to select a certain form of identification over another (many we had not thought of previously). We did have to change how we implemented the scanning technology by allowing for multiple ways that a patient could be identified, and not just relying on the barcoded hospital wristband. We also had to identify a solution that allowed us to take a photo of a client and associate this with their barcode. We also needed to create a process for clients who wanted to provide photo identification that they already had. All of this was required to be communicated to staff. In addition, we identified that clients wanted to know more about the scanning process, so we created educational materials for our clients.6 years ago
  • Ivan Yuen@Gillian Strudwick Thanks for replying to my question. It sounds like each insight you gained helped to make a better solution. Congratulations on your work, and welcome to Quorum! I hope you will continue to share your progress with the community as you sustain your initiative.6 years ago
  • Gillian Strudwick@Ivan Yuen Thank you! Will do. 6 years ago
Emily Hayes

Emily Hayescreated the topic: Understanding unique care elements for patients with mental health conditions

Each year, staff at Health Quality Ontario read the Quality Improvement Plans (QIPs) submitted by Ontario hospitals, primary care organizations, long-term care homes, and local health integration networks (which administer home care). We identified some …

6 years ago